Netcall is a small-cap, Alternative Investment Market (AIM) listed firm in the software and computer services sector that has a history of more than 20 years and has been listed since 1996. Netcall offers businesses with ‘customer engagement software’ which helps them to manage clients more productively. Services include call handling, call-back, smart automation, workforce management and data unification and business process management. It has four main segments Intelligent Contact Handling, Workforce Optimisation, Enterprise Content Management and Business Process Management.
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http://www.shareworld.co.uk/index.php/share-spotlight/february-28-2013/
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